Services
IT consulting services in Austin, TX
Six things we get hired to do. Every one of them starts with writing down what you actually have — and every scope and price is agreed in writing before the work starts.
01
IT Assessment & Audit
Most businesses have no single document describing their own technology. We inventory every system, account, license, and backup, test whether those backups actually restore, and write it down: an executive summary, an asset inventory, a risk register, and a prioritized roadmap with a cost estimate against each item. This is the front door to everything else we do, and the report is yours whether or not you hire us for the work it recommends.
What's included
- Full inventory of systems, accounts, and licenses
- Backup restore testing — not just backup existence
- Risk register with business impact, not jargon
- Prioritized roadmap you can hand to any provider
02
IT Strategy & Roadmap
Not the person who fixes laptops — the person who decides what to buy, when, and why. We build the twelve-month technology roadmap, set the budget behind it, sit in on vendor negotiations, and translate technology decisions into business terms for you and your partners. Day-to-day support stays with your team or your existing provider; this is the layer above it.
What's included
- Twelve-month technology roadmap tied to business goals
- IT budget planning and license rationalization
- Vendor negotiation and contract review support
- Regular reviews in plain language, in writing
03
Cloud & Microsoft 365 Migration
Migrations fail on the details: the shared mailbox nobody documented, the permissions that silently don't carry over, the one legacy app that pins you to an old server. We plan the move properly — a cutover runbook, a rollback plan, user communications written in advance, and a post-migration validation checklist — so the day of the switch is boring. Licensing cleanup frequently pays for a good part of the engagement by itself.
What's included
- Microsoft 365 and Google Workspace migrations
- File server to SharePoint or OneDrive
- On-premise servers to Azure or AWS
- Cutover runbook, rollback plan, and validation checklist
04
Security Posture Review
A practical review rather than a scare campaign: who has access to what, whether multi-factor authentication is actually enforced or merely available, how endpoints are managed, and — the part most reviews skip — whether your backups restore under test. You get a risk register, a prioritized remediation list, and a document you can show a cyber-insurance underwriter or a customer running vendor due diligence on you.
What's included
- Identity and access review, MFA enforcement check
- Endpoint and network configuration review
- Backup restore testing and recovery-time reality check
- Evidence document for insurers and enterprise customers
05
Vendor & Software Selection
There are forty options, every demo looks great, and the cost of choosing wrong is years long. We run a structured selection: write down what you actually need first, score a shortlist against it, check references the vendor didn't hand-pick, and compare total cost over the real ownership period rather than year one. We take no commissions or referral fees from any vendor — the recommendation is the product.
What's included
- Requirements defined before demos start
- Weighted scoring across a shortlist
- Independent reference checks and total-cost comparison
- Contract review and negotiation support
06
Systems Integration & Automation
The most expensive software problem in a small business is usually a person copying data between two systems that should be connected. This is the most common finding of an assessment, and often the fastest payback: we wire the tools together — CRM to invoicing, forms to fulfillment, spreadsheets to a real source of truth — and automate the busywork with an audit trail and a human checkpoint wherever one belongs.
What's included
- API integrations between systems you already own
- Workflow automation with human checkpoints
- Data cleanup and migration
- Reporting from one source of truth
Ways of working
Three ways to engage us.
Assessment
The usual starting point. A finite, fixed-price engagement that produces a document.
- Fixed scope and price agreed in writing first
- Delivered as a written report and a walkthrough
- Yours to keep and act on with anyone
Project work
For a defined piece of execution the roadmap called for.
- Quoted per item, approved one at a time
- Written estimate before work starts
- Source, credentials, and documentation handed over
Ongoing IT support
For businesses that want a standing engineer who already knows their systems.
- A monthly block of hours at a set rate
- Month to month — no annual lock-in, no auto-renewal
- You talk to the engineer, not a ticket queue